Night Concierge - Luxury Residential Development - £30,000 + Benefits



Shift Pattern: Pitman Rota, 12-hour shifts (7:00pm-7:00am)

Example:
Week 1: Mon-Tue on / Wed-Thu off / Fri-Sun off
Week 2: Mon-Tue off / Wed-Thu on / Fri-Sun on

A prestigious luxury residential development in South East London is seeking a professional, customer-focused Night Concierge to join the front-of-house team. The role is based at the Concierge Desk and lobby, ensuring an exceptional level of service is delivered to residents and visitors at all times.

This position would suit someone with experience in a customer service or front-of-house environment, who can provide a polished and engaging service while supporting and guiding colleagues within the concierge team when required.


Key Responsibilities:

• Deliver first-class service to residents and visitors
• Operate the Concierge Desk and oversee the lobby area during night shifts
• Carry out regular checks and maintain accurate records
• Maintain strong working relationships with on-site management and building teams

Requirements:

• Previous experience in a customer service or front-of-house role
• Understanding of what constitutes exceptional customer service
• Knowledge of the Health and Safety at Work Act (desirable)
• Professional attitude and presentation
• High attention to detail while working efficiently
• Adaptability and problem-solving skills
• Strong verbal and written communication skills
• Experience using Microsoft Office packages

Benefits:

• Salary of £30,000 DOE
• Annual bonus
• 25 days' holiday plus bank holidays
• Private healthcare

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.