Customer Service Advisor - Edinburgh
Salary: £25,000
Hours: Monday to Friday, 9:00 AM - 5:00 PM
Contract: Full-time, Permanent
Start Date: January
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About the Role
We're looking for a dedicated Customer Service Advisor to join a dynamic team in Edinburgh. In this role, you'll handle inbound calls, supporting customers with queries and ensuring every interaction is professional, helpful, and efficient. If you thrive on delivering exceptional service and enjoy problem-solving, this is the perfect opportunity for you.
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What You'll Do
* Answer inbound calls and assist customers with a wide range of queries
* Provide clear, accurate information and resolve issues promptly
* Maintain detailed records of customer interactions using internal systems
* Work collaboratively with colleagues to ensure a seamless customer experience
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What We're Looking For
* Previous experience in a customer service role (phone-based preferred)
* Strong communication and listening skills
* Ability to work in a fast-paced environment while maintaining attention to detail
* A positive, professional approach to customer care
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Benefits
* Competitive salary of £25,000
* Monday to Friday schedule - no weekends!
* Amazing benefits package
* Full training and ongoing development opportunities
* Supportive team environment
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Ready to start your new career in January?
Apply now and take the next step toward a rewarding role in customer service!

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